QuickBooks is a world widely popular and frequently used accounting tool. It has been is used for storing, creating and analyzing reports or documents of company data, customers information, vendors details as well as for individual purposes. All the records, information, details of QuickBooks application get stored in the file format of QBW where as information of Transaction log saved in TLG file. But sometimes, details of QBW & TLG files doesn't match and the reason behind this is failure of transaction followed by a hard drive crash, abrupt shutdown, power failure, Trojans or virus attacks, etc. due to mismatch between both files, you might receive error message as stated below in the format like this:
"QuickBooks was unable to open the file [path\filename] on the host computer [host name]. Try opening the file with QuickBooks on the host computer or run the QuickBooks Database Server Manager on the host computer and then try opening the file on your computer".
The primary cause of the error is QuickBooks database file corruption or damaging. It is likely possible that the file is created onto the different computer system and get updated without making updates in the transaction log file.
To fix the error -816 mismatch between QBW & TLG Files in QuickBooks, you can take the help of Intuit Inc. provided diagnostic tool in order to repair corrupt company file. This tool is easily available on Internet free of cost. Install and then, launch QuickBooks diagnostic tool by going through the steps below:
- Click - Browse button - navigate at the path where the corrupt company file is saved.
- Select file - Click - Open.
- Click - Diagnose/Repair button - choose - user Information.
- Enter file username & password
- Click - Login button - Process of repairing starts.
- Click - Submit Log/Feedback to Intuit button.
After performing the steps mentioned above, you also verify network connection and also rename the TLG transaction log file. If these manual steps doesn't solve the occurrence of error message then, it is suggested to use a third party QuickBooks recovery software. This software has powerful algorithm that performs advanced scanning of the disk and find each and every lost, corrupt and inaccessible QBW files and restore them all on your specified location.